September 8, 2020 • David M.
I have some exciting news to share with you today. I think you all know us well – and know how committed we are to bringing you the very best design, manufacturing and 3D printing solutions to help you excel in your business. Today, we’re announcing that we’ve partnered with another leader in the industry to bring even more resources, products and services to you and your organization.
Quest Integration is merging with Hawk Ridge Systems. You may know that Hawk Ridge Systems is one of the largest providers of 3D CAD, CAM and 3D Printing solutions in North America. With this partnership, you’ll have access to an even deeper bench of talent, a wider breadth of engineering tools and more choices for manufacturing solutions. More importantly to me - this is not just about the new products and services – but bigger than that. It is about our shared vision, values and commitment to your success as our customer.
I am sure your first question is – how does this impact us? Rest assured, our team at Quest is not changing. We will continue to provide the expert service, support and commitment you have come to expect from us locally. What will change is that now you’ll have access to more resources and expertise as Hawk Ridge Systems has a team of over 220 people in 22 offices across North America. Their experience in areas such as advanced simulation, data management and additive manufacturing applications far surpasses what we can currently provide to our customers.
We plan to retain our office footprint, along with our training centers, so this will have minimal impact for our customers throughout our entire territory. Over the next few months, we will be integrating our accounting, support and marketing efforts. Our goal is to make this transition as seamless as possible. Later this week, you can expect a welcome message from Dale Ford, President and CEO of Hawk Ridge Systems. Dale is a long-time industry veteran, having started Hawk Ridge Systems over 20+ years ago.
Please feel free to contact me directly with any questions. As our valued customer, your satisfaction is our #1 goal. My email is email@example.com or call me as you always have at (208) 777-4720. The Quest team is looking forward to serving you in the future as part of the Hawk Ridge Systems family.