Careers

At Quest, we believe a career should be more than a job. Our employees are our most valuable asset.

As a service based company, all of our employees are constantly engaging with customers in person, on the phone and via the web. We strive to hire employees who are upbeat, positive and enjoy talking to customers.

Our company's social dynamic is engaging . Every department is involved with the other so interdepartmental relationships are a big part of life at Quest.

We do like to have fun and as such we have regular company get togethers for special lunch events, team building activities, and parties.

We look forward to reviewing your application.

 

CURRENT OPENINGS

Description:

Are you a passionate hard working individual that enjoys working with like minded professionals? Quest Integration is currently seeking an Application Engineer to join our awesome team!

We value driven, dedicated team members and put a focus on building your career into what you want it to be based on your professional and personal goals.

Position Overview: Primarily responsible for pre-sales support, training, and post-sales support of SOLIDWORKS and related products

Responsibilities:

Pre-Sales Support

  • Support company sales efforts by conducting pre-sales demonstrations and presentations to customers and prospective customers.
  • Provide technical assistance to sale personnel for customer meetings.
  • Deliver demonstrations and presentations comfortably to anyone in a company hierarchy from a draftsman to the CEO or business owner.
  • Develop and present custom demonstrations to satisfy specific customer requests.
  • Assist sales personnel in qualifying prospective customers, determining critical business issues and product positioning.

Training

  • Conduct structured training classes on various CAD products in a professional manner.
  • Assist in maintaining training hardware and infrastructure.

Post-Sales Support

  • Coordinates and executes the installation and service of solutions for our customers.
  • Provides high quality technical support via email, telephone, and site visits to our customers.
  • Create content for marketing related videos, blogs, user groups, newsletters, and conferences.

Continue education by obtaining and maintaining the following certifications: Certified Specialist - Mechanical Design (CSWS-MD), Certified SOLIDWORKS Professional (CSWP), Certified SOLIDWORKS Expert (CSWE), Certified SolidWorks Instructor (CSWI), Certified Professional - Presentation (CSPP), and Certified Professional - Digital Presentation (CSDPP)

Compensation and Benefits:

Competitive salary, commensurate with experience and education. Complete benefits package available.
This job description is intended to describe the general nature and level of work being performed by employees assigned to this position. Employees may be required to perform other related duties outside of their normal responsibilities. Additional responsibilities may be added to meet the ongoing needs of the organization.

Quest Integration helps manufacturing and engineering organizations transform their product development process with a robust portfolio of best-in-class solutions. Our solution portfolio includes SOLIDWORKS 3D Design Software, MarkForged and Sindoh 3D Printers, as well as full service training, support, and implementation services.

Quest Integration has been recognized by our partners and the community for industry leadership and commitment to serving our clients.

Headquartered in Post Falls, Idaho and with offices in Seattle, WA and Bozeman, MT, our company is growing and we are looking for high performing individuals with the desire to advance their career.

Minimum Requirements:

EXPERIENCE:

2-3 years of experience working with SOLIDWORKS on a regular basis

EDUCATION:

BS in Mechanical Engineering or related field or equivalent experience

REQUIREMENTS:

  • Thorough understanding of engineering processes
  • Must be customer focused and service oriented
  • Superb presentation skills are required
  • Ability to learn new skills, adapt to changing environments and show attention to detail
  • Strong interpersonal skills and an ability to work with teams
  • Excellent communication (both written and verbal)
  • Exhibits dynamic problem solving and decision-making skills
  • Must be proficient with Microsoft Office products
  • < 30% travel required - (includes some overnight stays during work week)
Description:

The Inside Sales Representative (ISR) is responsible for developing, maintaining and growing client relationships through conscientious telephone and internet techniques. The ISR is often the first employee to communicate with prospects/customers. The ISR is responsible for the initial stages of the sales cycle, including: gathering customer and prospect information, qualifying leads, passing opportunities to the field, and following up with customers.


Specific job duties include:

  • Actively prospecting through business-to-business (B2B) phone calls.
  • Scheduling sales and technical demo appointments with customers and prospects.
  • Maintaining an upbeat and professional attitude.
  • Responding to incoming calls from prospective customers.
  • Inviting prospective customers to seminar and conference events.
  • Outbound calling on marketing campaigns and promotions.
  • Discussing features and benefits of our products and services over the telephone and Internet.
  • Utilizing and maintaining an accurate contact database.
Minimum Requirements:

EXPERIENCE:

1 -3 years high-tech sales, or B2B sales experience.

EDUCATION:

Minimum high school diploma or equivalent. College degree preferred.

REQUIREMENTS:

We're looking for someone with a strong desire to work in sales and an excitement about making B2B calls. The best candidate is also professional, positive, and excels in a team environment.

  • One to three years of B2B calling, high tech telemarketing and customer service experience.
  • Ability to prospect over the phone for new accounts.
  • Consistent track record of inside sales related achievement.
  • Demonstrable ability to develop good product knowledge to properly position a technical product.
  • 2 or more solid employment references from relevant sources
  • Must demonstrate excellent phone, computer and follow-up skills.
  • Experience with contact database software, such as programs like ACT or Goldmine, is required.
  • Knowledge of the CAD, engineering, or related industries and products is a big plus.
Description:

Quest Integration has an opening for an Administrative Assistant! We are seeking a professional team member that is highly-motivated, detail oriented, has excellent communication skills and a great sense of humor.

Hours: 40 hours per week (We are open Monday-Friday from 8am-5pm)

  • Job Duties (Not limited to, but including the following)
  • Primary person answering a multi-line phone
  • Log incoming calls in internal data base
  • Preparation of Event Materials
  • Provide administrative support to our entire team
  • Perform basic office functions including: printing, filing, faxing, making coffee
  • Keep the appearance of the office professional

 

About Quest Integration:

Thank you for your interest in this position.

Quest Integration is an Idaho based service provider that strives to provide the Pacific Northwest with the best manufacturing products and support.

At Quest, we believe employees are our greatest asset. We work hard to capitalize on employee's strengths and interests. Joining our team will give you access to great benefits, dedicated coworkers and a management team that wants you to succeed.

Our company culture encourages a professional, fun environment where you are sure to enjoy conversation and community. We support programs like youth soccer and hold bi-yearly company events in addition to our regular team building activities.

We look forward to reviewing your application.

Minimum Requirements:

Qualifications:

  • 1+ years of office experience
  • Proficiency in Word & Excel required
  • Strong organizational & planning skills
  • Excellent customer service & communication skills
  • Strong attention to detail
  • Ability to learn quickly in a fast-paced work environment
  • Team player
  • Professional attitude and appearance
  • Pleasant phone voice


To be considered for this position, please send a cover letter and resume. In your cover letter, explain how you would be a great fit for the position.