Customers using our services are more efficient, better trainined and more productive.

Over 90% are very satisified with their results!

To make that happen, we support them with

Certified Training
Certified Support
Web Based Support
User Groups
Networking

   
 

Support Information

 

What Our Customers Think

As always, our needs were met promptly and courteously. The tech support and customer service we receive from your company is a model that all should strive to achieve ... Billy Craft, Craftco

Tech support is always on top of stuff hunting down answers if they don’t have them. Keep up the good work... Matt Marks, Rocky Mountain Hardware

Certfied Support

Our team supports yours by:

- 800-phone and email support from Certified Professionals
- Offering implementation services
- Web based technical support
- Developing local, home grown technical talent
- Providing exposure to the latest in processes and products
- Employing degreed professionals

Our approach to our support efforts is to make it an integral part of our customers' success. It is a large part of what has made our products so successful in this Region.

Certfied Training

We offer SolidWorks, Simulation, Workgroup PDM, and Enterprise PDM training programs. Why consider our training? Besides considerable cost savings, training your team:

- Enhances product design
- Improves attitude
- Improves lead times
- Reduces errors

Our instructor led training classes can make you 20-30% more productive (based on surveys).

Our training has a 94% customer approval rating.

92% of our students say they have gotten what they need to out of our classes.

Our Guarantee: Take our SolidWorks Essentials class and if you need to take it again within 12 months, you can at no additional cost.

Helpful TIP - Training Justification:

Consider this example:

A designer costs $60,000 a year in overhead

Her job has her working on SolidWorks 50% of the time.

Our training classes can easily make her 20% more productive... $1,000 a month in savings.

In ONE MONTH your payback is greater than the cost of the class.

Why try to master the software on your own when we can help get you there faster?


 

TRAINING REGISTRATION

Training Registration Form:

click here

Complete and fax to us at:

208-777-4718

Any Questions?  Call us at 800-370-3750

 

Take a look at our full line of classes here

 

 

Support Portal

For our SolidWorks customers on Subscription, we offer the Customer Portal. This is a web-based hub for SolidWorks resources including:

- The latest versions of SolidWorks software and updates
- A wide range of technical documents
- An extensive Knowledge Database
- Ability to make enhancement requests
- View your service requests
- View your SPR's
- Edit your customer profile
- Participate in a moderated discussion forum

Additional Resources

In addition to the Portal, check out these web sites:

- Testing Graphics Cards
- SolidWorks Express Newsletter
- SolidWorks World 2011 Downloads
- Download the latest software